Once we’ve connected everything and set up your studio’s information, Emia can begin responding straight away. The setup process is simple, and we guide you through it.

No. Emia is designed to sound warm, helpful, and aligned with your studio. The goal is to make her feel like a natural extension of your team.

Emia can help with common questions like class types, intro offers, pricing, memberships, bookings, studio details, and general enquiries through DMs and website live chat.

Yes. One of the biggest benefits of Emia is that she can send gentle follow-ups so warm leads don’t go cold after the first message.

No. Emia is there to support your team by handling the first response, answering FAQs, and keeping conversations moving. Your team still brings the personal in-studio experience.

Yes. Emia can help prompt happy clients to leave reviews and assist with replying to reviews, which supports your studio’s reputation and local visibility.

No. There are no lock-in contracts. You can cancel anytime before your next billing cycle.

Yes — you can start with a 14-day free trial and see how Emia works for your studio before committing long-term.

Cancelling is easy — just email us. There are no lock-in contracts, so you can cancel anytime, but we don’t offer refunds, so please cancel before your next monthly payment is due.

Once cancelled, we’ll send a final confirmation of everything we’ve switched off, remove our agency from your accounts. Any connected automations and integrations will also be stopped and disconnected.